My Journey: In Numbers
130%+
Regional Growth
300%+
Annual Sales Bookings
-80%
Customer Churn
$100M+
New Revenue Streams
LET'S ACHIEVE EXPLOSIVE GROWTH TO SCALE, TOGETHER.
My mission is to have a meaningful impact on society, businesses and the lives of those I encounter.
From Sales and Marketing to Product and Services, I use insights based on data and experience to increase topline efficiency, accelerate revenue creation, and improve decision-making.
By streamlining internal processes and optimising customer journeys, we can foster trust and customer loyalty, ultimately leading to higher customer retention and repeat business.​
​
This collaborative approach has driven impactful results, such as a 366% increase in sales bookings and a 39.5% attainment in EBITDA.
​
My goal is to make a real impact to your bottom line.
​
Find more information of my experience lower down the page.
I'm always interested in exploring exciting opportunities where I can make a real impact. Additionally, referrals are highly valued.​
Let's Connect!​
Machtild
From Sales to Strategy: My Passion For Driving Business Excellence
For over two decades, I've thrived in the fast-paced world of Technology, helping ambitious SaaS/Fintech/Cloud companies bridge the gap between vision and delivery excellence.
My strategic thinking and ability to translate client needs into actionable results were honed at the coal face of sales and developed into a passion for operational excellence.
​
The frustration caused by inefficiency and communication gaps fueled my desire to streamline processes, hunt revenue leakage and empower GTM revenue-generating teams to achieve breakout growth.
Over the years, I have consistently delivered profitability while managing and reducing customer churn translating client requirements, data insights, and operational proficiency into impactful expansion strategies on regional and global scales.
My diverse experiences, spanning Africa, Asia, Europe, the Middle East, and the United States, instilled in me a deep appreciation for the power of diversity and a growth mindset.
​
I'm driven by an aspiration to empower organisations and their talented individuals to achieve more than they ever thought possible. Thriving within multicultural environments, I am adept at navigating complex landscapes and fostering collaboration across diverse teams.
​
My resilience and life skills learned along my journey have helped me to embrace adversity, and tackle new challenges head-on while helping others to succeed too.
My Journey: In Numbers
20+
Years Experience
1100+
Overall Team Size
400%
Teams Grown
(3 Continents)
14.5%
EBITDA Exceeded
Skills
Business Operations
Sales Management
Revenue Operations (RevOps)
Sales and Marketing / GTM Strategy
Salesforce / Zoho CRM / Hubspot
Customer Success / Retention / Churn
Data and Business Analysis
Sales Management
SaaS / Financial Services / Payments
Process Automation / Optimization
Project / Program Management
Startups and Global Enterprises
Artificial Intelligence (AI)
Digital Transformation
Performance Management / KPIs
Risk Mitigation and Management
Leadership / People Management
Scaling B2B Operations
Business Strategy / Strategic Planning
Budget Planning and Management
Stakeholder Management
Talent Acquisition and Retention
Cross-functional Management
Business Process Improvement
Machtild Brenholc
Operations & Strategy | Revenue Officer I Global Technology Leader
Years Experience:
20+
Industries:
Fintech I SaaS I Cloud Computing I Information Technology I Financial Services
Preferred Locations:
Singapore I Hong Kong I Australia I New Zealand
United States I Canada I Dubai I United Kingdom
Willing to relocate and travel?
Profile:
Global Leadership: Drives double-digit & triple-digit revenue growth in complex technology & SaaS landscapes. Adept at leading multinational teams, strategy, data, and technology for high-impact results across diverse geographies in fast-paced environments. Skilled at assessing and resolving business risks. Stationed mostly out of Johannesburg, Dubai and Singapore, my leadership exposure expands across APAC, United States, Europe, Middle East and Africa.
Revenue and Business Operations: Implements well-defined business and GTM strategies to streamline teams, data, and processes, leveraging technology solutions as a team-oriented leader. Maximizes profit within up to $2Billion+ organizations, maintaining a customer-centric focus.
Commercial Growth and Strategy: Highly skilled at increasing efficiency, problem-solving, stimulating growth and improving competitive advantage. Develop comprehensive commercial strategies ensuring alignment with critical business priorities to drive business expansion and revenue growth.
People Management: Transformational leader excelling in building and motivating diverse multicultural teams, locally and remotely. Skilled at leading teams of up to 150+ and 1100+ regionally across all disciplines.
Customer Success/Customer Experience: Leads enterprise customers through business and/or technology transformations, overseeing customer retention strategies to grow and retain ARR exceeding $125M+, achieving above-industry-standard customer retention rates while reducing churn, managing renewals, escalations, NPS, etc., to drive advocacy and organizational growth.
Project Management: Directs enterprise-wide/large-scale projects; collaborates with cross-functional teams and C-level executives across Corporate Banking, Treasury and Capital Markets; Payments, Risk, and Investment domains. Drives operational excellence, optimizing investments and ensuring quality delivery while bridging the gap between technology and business objectives.
Additional Achievements:
Sponsored as APAC representation for Milken Women in Leadership Summits, earning recognition from Executive Leadership.
Panellist/Speaker: 1st annual SA-Singapore Women's Roundtable with South African and Singapore Government/Political Leaders.
Panellist/Speaker: She1K for #WomenChangeMakers Event with Microsoft, PWC, Pinterest and Ogilvy.
Speaker: EQ in the Workplace for INE.FEST Day Event for Singapore and Indonesian workforce.
Speaker: Resilient Mindset and EQ for Torche Even in Singapore.
Television: National TV Interview SA: Dream BIG talk show hosted by Hannah Viviers.
Publication: Article published in The Hudson Weekly (Leading With Data: How AI Transforms Business Operations for COOs)
Publication: Article published in The Madison Graph (From Silos Into Synergy: Accelerate Business Growth With Revenue Operations)
Global Expansion and Profitability: Led strategic operations and go-to-market strategies across 3 continents and multiple regions, resulting in a 366%+ increase in sales bookings and 39.5% in EBIDTA within a single year.
Digital Transformation: Implemented CRM integrating with end-to-end business technology and process automation boosting pipeline by 450% with 160% Q0Q growth, enabling strategic data-driven decision-making and operational excellence.
Reduced Escalation Cases: Reduced escalation cases by 82% in 5 months, enhancing customer satisfaction.
Mediated High-Risk Deal: Successfully mediated a $10M tri-party payments deal, averting potential loss.
Reduced Customer Churn: Spearheaded Clients At Risk Program reducing terminations by 60% through churn reduction strategies.
Project Management: Led a global taskforce, exceeding retention target by 20%, delivering 6 months ahead of schedule.
Work Experience
Jan 2023 - Current
Nov 2020 - Oct 2022
June 2015 - May 2020
Sep 2013 - May 2015
Brookes Spencer - Fractional COO / Revenue Growth
Increase topline efficiency for SaaS businesses. Helping businesses achieve revenue and growth objectives through operational excellence and data-driven strategies.
Codebase Technologies - Chief Operating Officer / Chief Revenue Officer
SINGAPORE I AFRICA I MIDDLE EAST
A Dubai-based high-growth startup, API-first, cloud and global digital banking software provider in Core Banking, customer engagement, lending, payments and other Fintech solutions.
Finastra - Head of Operations I Client Engagement (APAC I MEA)
SOUTH AFRICA I DUBAI I SINGAPORE
UK headquartered, $2 Billion,10,000+ employees, and privately held by Vista Equity Partners. One of the world’s largest FinTech’s working with over 9,000 customers, including 90 of the top 100 banks globally. Providing software solutions within Core Banking, Payments, Treasury & Capital Markets, Risk and more.
PMI Consult - Managing Director (Africa)
SOUTH AFRICA I UK
A UK-based professional services and IT consultancy for banks and the financial sector focusing on Core Banking, Treasury & Capital markets, Payments and Risk Management.
​
Established the African entity of a UK consultancy, achieving 21% growth in year one. Managed critical projects and secured key resources for clients like Deloitte, Temenos, Calypso, Nedbank, Misys, etc.
"Our greatest glory is not in never falling, but in rising every time we fall.” —Confucius
Throughout my career, I have had the privilege of working with a diverse range of companies, clients and collaborators across the Technology, Banking and Services sectors, with some highlighted below.
